Michael

To give us an idea of your complaint, it is sufficient to take one or two digital photos of the item you are complaining about and send them to us by email with a brief description of the defect, s...

You will receive your travel documents by e-mail after full payment of the travel price, usually approx. 1 week before the start of your trip. If you have not received your travel documents even a ...

limango Travel acts as a travel agent between the hotel/tour operator and limango customers. For the majority of travel offers, the tour operator is Travel Partner GmbH. If we obtain a travel offer...

If an item is damaged or you have received the wrong item, you can register your complaint via your customer account. You can do this as follows:Select the order and click on the “Report return/pro...

As soon as we have received the shipment and the items have been checked, we will refund you the corresponding payment amount. The credit should be credited to your account within 10 working days o...

At limango you generally have the option of returning items within 14 days of receiving the complete order.

At limango you generally have the option of returning items within 14 days of receiving the complete order.

If you have already registered a return via your customer account, you can download the required documents again and then print them out. You can do this as follows:Select the order under “My accou...

If everything was in order with your delivered items, we reserve the right to withhold the regular costs of the return shipment from the refund amount. These costs amount to €4.95 for us.No return ...

You have the option of canceling your order within 14 days of receiving the complete shipment. To enable us to process your return quickly, please register it at www.limango.de under “My account”. ...