limango Travel acts as a travel agent between the hotel/tour operator and limango customers. For the majority of travel offers, the tour operator is Travel Partner GmbH. If we obtain a travel offer from another hotel/tour operator, you will find this information in the travel description under “Organizer”. The travel contract between you and the hotel/organizer is concluded as soon as you receive a booking confirmation from our partner by e-mail. This normally takes place within 1-3 working days.
When purchasing a voucher in the Travel Deals section, you will always find the relevant terms and conditions and details on processing in the “Voucher conditions” column in the offer.
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